The Salesforce Database Manager (DM) is the primary administrator of Thread’s Salesforce database which includes data on over 400 students, over 1000 volunteers, and thousands of collaborators and prospective volunteers. Our database is a key piece of infrastructure as we scale up to 3000 volunteers and 1000 students in the next three years. As a highly data-motivated organization, staff is held accountable to over 250 metrics - the DM oversees the backend to ensure these metrics are easily accessible and employees have the tools they need to achieve them. The DM ensures that our data systems are scalable and sustainable for all organization processes - including, but not limited to, volunteer recruitment, volunteer management, student growth, fundraising and resource recruitment, and staff management.
The DM will work closely with the head of the data and evaluation team to determine appropriate solutions to defined business needs in data collection, process management, and metric reporting. This DM is the primary Salesforce administrator for our organization, and will be responsible for systems administration and integration, customization, configuration, automation, implementation, testing, and documentation. DM will play a key role in implementing technical solutions to improve and replace legacy systems and tools as Thread doubles the size of its network in the next year.
Database Development & Administration
More About Thread
Thread engages underperforming high school students confronting significant barriers outside of the classroom by providing each one with a family of committed volunteers and increased access to community resources. We foster students’ academic advancement and personal growth into self-motivated, resilient, and responsible citizens.
Thread believes that the power of relationships can end the poverty of isolation and allow all of us to thrive. Thread is fast-growing; we currently serve 415 students and alumni, over 1,000 volunteers and 300+ collaborators. Our strategic plan targets reaching 7% of all Baltimore freshmen (enrolling 304 new students annually in order to reach 3,040 students over 10 years) by FY30. We seek to expand our impact and reach a tipping point in Baltimore where we are changing expectations about who is capable of success and who is in need of help to encompass not just Thread students but everyone. Our growth is predicated on the continued strong outcomes of our students and the financial stability of our organization.
Team members at Thread are hard- and smart-working, collaborative, curious, passionate, gritty, strategic and resilient. We meet people where they are. We trust each other to be sincere, reliable and competent. The outcomes Thread has achieved are exemplary. However, the road to excellence is peppered with iterative learning. We make mistakes often and fail frequently, but we learn from our mistakes and continue to tenaciously try and try again. Thread creates a safe and challenging space for all individuals in our community—students, volunteers, collaborators, and staff— to find their passion through deep reflection, honest feedback, and in-depth coaching.