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VP of Systems, Operations, and Finance


Thread engages underperforming high school students confronting significant barriers outside of the classroom by providing each one with a family of committed volunteers and increased access to community resources. We foster students’ academic advancement and personal growth into self-motivated, resilient, and responsible citizens. Thread weaves a new social fabric by connecting students, university and community-based volunteers, and collaborators. By radically and permanently reconfiguring the social support structure of all involved, Thread breaks the cycle of crime, poor educational and economic outcomes and replaces it with a new cycle of educational attainment, service and social well-being. Thread is changing the fabric of Baltimore – and the future.

One of Thread's key strategic goals is to maintain exemplary outcomes, while serving as many students as possible, as quickly as possible. For more than a decade, Thread has grown responsibly while systemically building capacity to support organizational growth. During our all-volunteer phase (2004-2009), Thread’s rate of student enrollment was ~5 students per year. In 2010, we expanded and began enrolling ~30 students per year (one cohort of 16 students at two sites). In FY15, Thread expanded once again and increased our rate of student enrollment by 50% to ~50 students per year (one cohort of 16 students at three sites).

Ultimately, we plan to have 3,000 students in Baltimore enrolled in Thread, which would require six to seven high school sites, each with an annual enrollment of 30-80 students supported by more than 7,000 volunteers. High school site and volunteer hub recruitment will focus on alignment with our broad vision for change: connecting Baltimore’s civic, economic, and educational sectors through strong individual relationships to create a community where everyone thrives.



In this role, you have an incredible opportunity to pioneer and scale up our ever-growing organization. You will be a member of our 6-person executive team, and will collectively drive our team to strategically innovate and build upon our current organization processes and systems.

You’ll dive in and absorb all the inner workings of the organization to fully understand the current team, how the organization structure has evolved over time, and how our strategic goals influence priorities. Using your experience and expertise, you will then shift into action to create a vision for how Thread  will shift structure, reorganize, and reprioritize in order to continue to grow our reach and improve our product at the pace required to hit our strategic goals.

You’ll be into the details and meticulously on top of things. You’ll stay incredibly organized with various competing priorities. As a natural planner, you will keep our team committed to timelines and trackable outcomes, balancing efficiency with strategy.

The VP of Systems, Operations, and Finance reports to the CEO, sits on the executive team, and will have 5 direct reports and 1 indirect report.



Executive Team Process, Project & Performance Management

  • Acting as our chief process manager, steering the team toward achieving our strategic priorities as detailed in our 3 year Strategic Plan.
  • Developing and implementing a yearly operational plan based on the strategic plan, with input from the CEO and Executive team and the Board of Directors that addresses yearly budget, staffing, communications and the operational optimization of programs.

Organizational and Team Leadership

  • Developing and managing organizational performance management processes and goals in partnership with Program Team.
  • Working with staff to create internal and external performance dashboards.
  • Advising on HR best practices around compensation, benefits, employee relations, etc.

Financial Management

  • Overseeing the preparation of financial reports including quarterly balance sheet, income statement and cash flow projections, and other ad hoc reports for the CEO and Board of Directors.
  • Preparing for and overseeing the annual audit by independent auditing firm.
  • Managing finance/book-keeping staff and volunteers, who will handle day-to-day such as AR, AP, deposits, reimbursements, credit card expenses, etc.

Operations & Administration

  • Identifying opportunities to leverage outside vendors in administrative roles, both to minimize resource expenditure and harness expertise.
  • Developing internal capabilities if/when decision to insource operating functions are made.
  • Overseeing the management of 3 spaces in Baltimore City, including the "TouchPoint Baltimore at Mondawmin collaborative working environment" at which Thread is the primary partner and three other organizations are sub-lessors.
  • Understanding technology needs of organization and approving efficient solutions.
  • Understanding best practice re: data collection from a systems and business process perspective, as well as how to well incorporate data into day-to-day functions so that it drives actions and decisions.


Who brings…

  • 5-10 Years of Professional Experience. You are seasoned in organization development, operations, designing and implementing procedures and processes, etc. Ideally you’ve thrived in an entrepreneurial environment and have experience developing new systems, and cultivating a team at a critical point in an organization's expansion.
  • The ability to think and plan strategically and tactically in order to move organization forward in meeting strategic goals
  • Experience with non-profit accounting and financial management, including running an audit.
  • Data management, data structure and data analysis experience including experience with database design.

​Who is…

  • Adaptable & Flexible. You can handle any curveball, and in fact, you expect them. You’re strategic yet have the ability to pivot quickly as priorities shift and the team continues to take shape.
  • An Active Listener & Trusted Communicator. You can easily connect with people, can quickly earn trust from your team, and strive to ensure that team members feel heard.
  • Mission-Aligned. You are deeply passionate about our mission, and can articulate why. You believe in the power of financial capability and mentorship to build a better future.
  • A Humble Leader. You’re an approachable, active listener who inspires trust and confidence from others. Your ego is secondary; you lead by example, embodying the notion of personal responsibility and encouraging others to build-on your ideas, challenging them and expanding them.
  • Strategic Decision Maker. You thrive in a rapid-growth environment where you can press forward quickly with big ideas, though you understand this often requires recognizing when it is required to take a step back and create proactive strategic plans that empower your team members. This role isn’t for the meek; we want excitement, not reluctance when a big decision needs to be made or you’re asked to make a tough call.
  • A Proven Process Manager. You breath processes. You’ve been managing projects since elementary school. You may even have a PMP. You come up with SOP’s for fun. You know what an SOP is without having looked it up. You will be the best project manager on the team and you kinda love that. You know all of the tools and tricks and tips and you can get things to go.



Please complete the following very simple application. Priority will be given to those applications submitted by July 13th; therefore we encourage you to submit yours soon!

Candidates that meet the minimum experience will be invited to complete a set of short answer questions.  

The overall hiring process will look to follow this anticipated timeline:

  • Middle of July: Selected candidates asked to complete short answer questions.
  • Late July: Initial in-person or video interview with the Thread team .
  • Late July/Early August:  Finalists will come in-person for multi-team member interviews in our Baltimore Office. Candidate references will also be checked at this step.
  • Early August: Offer finalized.
  • Late August/Early September: Anticipated start date.

If you have any questions about the role, please feel free to email us at  If you plan on applying we encourage you to read our theory of change below. We look forward to reading your application!



1) Thread believes – and urges others to believe – that empathetic and enduring relationships are our society’s most essential form of wealth. This conviction stems from the understanding that at some point in each of our lives we have all felt alone. For some, this sense of isolation is momentary; for others, it lasts a lifetime. However long it lasts, it leaves unfulfilled our very human need to connect with and matter to others. We experience the “poverty of isolation.”

Thread believes that, by cultivating relationships that transcend racial and socioeconomic barriers – and by creatively building unconventional families and communities not defined by DNA and addresses – we can overcome the poverty of isolation and, in its place, establish a wealth of human connection permanently linked by unconditional love and support. Thread understands that children growing up in concentrated poverty need more than just improved financial resources or better classrooms; they need the same unassailable support and deep interpersonal bonds that we all need. Thread builds these bonds for students, volunteers, collaborators and staff.

2) The critical insight on how to reduce intergenerational poverty is that Thread both facilitates relationships between students, their families, volunteers, and collaborators and weaves a new social fabric for everyone involved. Everyone in Thread is encouraged to break down the artificial divide between "us" and "them." Thread continuously looks for opportunities to bring together diverse groups of people to engage in collective problem-solving.

3) By connecting the leaders of today and tomorrow—our students, their families, volunteers, collaborators and staff—Thread amasses a cadre of adaptable, resilient, and tenacious agents of change that paves the way for a wide variety of broader systemic shifts. This is the new civil rights movement—a quiet revolution that has the power to transform our country.

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